Have questions about WiaTel internet, TV, phone service, billing, installation, or equipment? You’re in the right place. We’ve gathered answers to some of the questions our customers ask most often, so you can quickly find the information you need and get the most from your WiaTel services.
When is the Western Iowa Telephone meeting?
The WiaTel Annual Meeting of the Members typically happens in April. Members should watch our social media, the PartyLine Newsletter that comes in their monthly bill, and their mailbox for their official invitation and ballot.
Why are there commercials from the other side of the state playing in Moville?
WiaTel gets our video feed out of Des Moines, so commercials may include those who advertise on our video platform across the state.
When is my WiaTel bill due?
Your WiaTel bill is due by 4:30 on the 28th, even if it falls on a weekend or holiday. You can pay your bill online at any time.
How can I make a payment?
Payments can be made in person at either of our offices during normal business hours, left in the drop box on the South side of our Lawton office parking lot, the west-side door of the Solution Center in Moville, or online at wiatel.com.
How can I report an issue with my service?
If you are having an issue with your service, please call our office at 712-944-5711. Our phones are answered 24/7.
Still Have Questions?
Can’t find the answer you’re looking for? The WiaTel team is here to help.
Contact us with your questions about internet, TV, phone service, installation, or your account, and we’ll help you find the right information or solution.