Location & Offerings

Located in Moville, Iowa, home to the largest segment of our 740 square mile customer base, the Solution Center offers an expanding line of products and services to serve the technology needs of our residential and business customers.  If you’re not sure if we can help, give us a call anyway. If we can’t make it happen, we can point you in the right direction!

Phone: 712-873-5711
Fax: 712-873-5713

Wiatel Solution Center
217 Main St
Moville, IA  51039

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solutioncenter@wiatel.com

Onawa Drop-off Location

1013 9th Street,
Onawa, Iowa 51040

Solution Center Offerings

Pay your Wiatel bill!  Stop by and pay your bill in person.  We accept cash, check or credit card payments.

Set up automatic bill pay in person!  Automate your life and never miss a payment again.  You can enroll for automatic payments with ACH or Credit Card.  For ACH payments, we just need a voided blank check and have you fill out a quick form and you’ll be set.  We can also set up your Credit Card to run automatically each month.  Earn rewards on your favorite card!

Make changes to your account in person.  Need to add someone to your account? Moving and need to move your services? Want to upgrade your service to a higher package/offering? We can help you with that!

Sign up for new service in person.  Fill out your applications in person.

Put your phone on our custom charging station and let it charge while you use the photo kiosk or wait for us to help you with a quick issue!

Surf the internet on our gigabit internet connection while you wait for pictures to print or your phone to charge!

You can also enjoy our new IPTV service while you wait! Fixer Upper marathon!

We carry a couple of basic mid-range PC’s and Laptops on hand, but can custom order whatever you’d like in order to meet home or business needs.  If we don’t have what you need in stock, we’ll custom order and configure it for you!

We carry Apple products including iMac, Mackbook and iPads!

Quick turn around on repairs and troubleshooting vs Big Box stores!

Drop Off point at Stangel Pharmacy in Onawa for customers who live further south.

Support after the sale!

  • Computer Upgrades, Tuneups & Cleanup
  • Laptop screen replacement (sorry, no tablets or phones)
  • Hard drive replacement/upgrade, including Solid State Drives (SSD)
  • Windows updates/upgrades
  • Mac OS updates
  • Peripherals (printers, keyboards, mice, etc.)

If you’re not sure if we can help, give us a call and we’ll help you figure it out!

Our staff can help you with your home or business networking needs!

Wifi configuration, troubleshooting and support.

Wiring your home or business for current and future data needs.

Home wiring consultations.  If you’re building a new home or business property, you’ll want to make sure it’s wired and configured for the future.  You can’t afford to build a home today without wiring it for future data considerations in todays connected environment.  Our IPTV services are best served over a wired ethernet infrastructure in your home or business.  Our technology specialists can walk you through the key points that you’ll want to consider when building your new home or renovating your existing home.  Even if it’s just a one room remodel, if the walls are exposed, this is an excellent time to make wiring improvements for data services.

Remote Assistant

Our remote assistant product and its various hardware components are designed to make life in and around your home easier with tasks including:

  •  Adjust the thermostat from your couch or from across the ocean.
  • Check to see who’s at the door from your bedroom or from work.
  • Receive email alerts when your water heater springs a leak.
  • Open or close your garage door remotely (when you leave for work and forget to close it!)
  • Turn exterior or interior lights on or off when you arrive home or leave for work in the dark.
  • Lock and unlock your door(s) (Honey, did you remember to lock the door when we left?!).
  • Know when doors or windows are open or closed.

You control your devices from an Easy to use web browser or tablet or phone app.  Support for Apple and Android devices!

Items available

  • Cameras
  • Smoke/CO2 detectors
  • Door locks
  • Lighting control
  • Thermostat control
  • Door/Motion/Temperature/Flood sensors

Our Solution Specialists can help you build a Remote Assistant platform that fits your needs, no matter how big or small.  Start small and scale up with future upgrades!